Why generic job software fails heritage workshops
Generic job software makes a rug restorer talk like a courier depot: "tickets", "SKUs", "fulfilment". The workshop adapts to the software instead of the other way round — and half the trade's reality has nowhere to live.
The label-swap trap
Most "customisable" job systems let you rename a field and call it fit. But a restoration workshop's world isn't a renamed warehouse: a piece has an owner and a history; work moves through skilled stages; valuation and consignment are part of the same relationship as cleaning. When the software can't say these things, staff stop recording them.
What a vertical preset actually is
In Vestige
- Industry terminology adapts per trade via JSON presets — the platform speaks each trade's language out of the box.
- Phase 1 ships the rug care & restoration vertical: cleaning, repair, restoration, valuation, sale & consignment.
- Further craft verticals follow the same preset model.
The operating standard underneath
Presets change the language, not the discipline. Every tenant's data is scoped to that tenant, every action lands in an audit log, and the platform runs on the same standard as the rest of the Zelicra suite. Vestige runs standalone today and connects to SIOS, the Zelicra command deck, as the suite's automation grows.